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Inspired by technology,
we support you 24/7

Our IT Support Solutions

Contract Support

Our standard no nonsense and most popular support package allows you unlimited support whether over the phone, via remote access or with site visits.

Our response times are within the hour and all labour costs are included with this package. There's no annual lock in, just a monthly rolling contract with your first month absolutely free! 

 

Our prices are based on the number of PC's, laptops and servers that you have, together with your network complexity, so please contact us for a quote. You may be suprised at how low the cost actually is!

Ad-Hoc Support

Call us only when you need us, with no need for a contract agreement. You simply pay as you go.

Although ultimate priority is given to our contracted customers you will find that response times are very good all the same. Please enquire for further information.

Tailored Support

We're very flexible at Realtec - we're here to service your needs and we will change to suit you. Whether your business works differently to the norm, or whether you just prefer that tailored fit, we will listen to your requirements and offer you a support plan so you get exactly the right cover you need.  

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